FAQ

Our guests from out of town rescheduled their visit at the last minute. What’s your cancellation policy?

As long as those out-of-towners let you know – and you let us know – by 1:00pm of the business day prior to your scheduled event, there is no penalty for cancelling. After the 1:00pm deadline, you are charged 100 percent of the contracted order.

Can I place same day orders?

Yes. In a perfect world, there would be no need for same day orders! Though we recommend placing all orders at least twenty-four hours in advance, we know that many organizations have hectic schedules. If advanced notice is not possible, we do accept same day orders. Please call in your order and we will see how we can accommodate your needs. All same day orders are subject to a twenty-three percent operations fee.

I’m hungry, but I work alone. Are there order minimums?

Unless you’re up for eating quite a bit, all of our orders require at least a ten guest minimum. There are some special menu items that require a larger minimum, but those are specially marked on our menus.

How do I place an order?

You have three options to place an order. You can call us at (602) 266-8100. You can email your Nibblers sales representative. Or you can place an online order by visiting our online ordering page.

How do I place an online order?

To get started with online ordering, you must first have an account. Give us a call at (602) 266-8100 to set up an account. We will get you set up in a jiffy. Then, let the online ordering begin!

Do you cater residential events?

We love our clients – and they love us! – so when they have residential events, we love to be their caterer! Residential events may order from our Corporate or Catered Elegance Menus, or they may request special items from our Chef.

Is there a delivery charge?

Depending on zone in which you are located, our delivery charges range anywhere from $18.50 to $200.00. However, if it is more convenient, you can pick up your order at our office. We want to make the catering experience as easy and convenient as possible for our valued customers!

I wouldn’t say our office was Phoenix… What’s the farthest you will cater?

In the past, we have travelled as far north as Anthem, west as Waddell, south as Casa Grande and east as Apache Junction. Located in Gila Bend? No problem! If you aren’t sure you fall into our catering circuit, just give us a call and we can figure it out together.

We’re looking for unique menu items. Can you make special requested items (i.e. not on the menu)?

We sure can. In fact, many of our greatest menu ideas have come from special, client-requested items. Our Chef would be glad to take requests.

I want to book all my event’s food and entertainment with one company. Can I still use Nibblers?

Yes, you can. We do it all, from renting tents and a DJ to playing games and making popcorn. Nibblers is a one-stop catering company that aims to make your job easier, and that includes planning and booking entertainment, equipment rentals and food!